Refund Policy

Thank you for shopping with us at KrescoIndia.in

We are committed to ensuring your satisfaction with our Kresco 3-Minute Fudge Premix. If you are not completely satisfied with your purchase, please review our refund policy below to understand your options.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The refund request must be made within 30 days of receiving the product.
  • The product must be unused, unopened, and in its original packaging.
  • Proof of purchase (order number or receipt) must be provided.

How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Contact Us: Email us at kresconet@gmail.com with your order number, reason for the refund, and any relevant photos of the product if applicable.
  2. Return the Product: If instructed, return the product to us at the address provided in the email. The return shipping cost is the responsibility of the customer unless the product is defective or an error occurred with the order.
  3. Refund Processing: Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.

Defective or Incorrect Products

If you receive a defective or incorrect product, please contact us immediately at kresconet@gmail.com. We will arrange for a replacement or refund based on the situation. No return shipping fees will apply in these cases.

Cancellation Policy

If you wish to cancel an order before it has been shipped, please contact us as soon as possible. Once an order has been processed or shipped, we are unable to cancel it.

 Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 Contact Us

For any questions or concerns regarding this Refund Policy or your purchase, please reach out to us at:

  • Email: kresconet@gmail.com
  • Phone: 9222299449